ACFS Job Opportunity for Receptionist and Admin Support in Johannesburg May 2019

ACFS is one of the oldest NGOS in South Africa that is supporting poor and vulnerable children to achieve their full growth and learning potential by supporting them through their nutritional needs as well as school and after care support as well as skills development programmes.

Job Title: Receptionist and Admin Support 

Job Location: Johannesburg

Pay Grade: Per ACFS’s Remuneration Policy Framework

Report to: Executive Director

The purpose of the Receptionist and Admin Support is to have the unique responsibility of being the first point of contact, and being responsible for leaving a good first impression with all visitors and callers. Provide admin support to Executive Director, Programmes teams.


Task Management

  • Switchboard
  • Reception / Front office
  • Administrative support for the Director and Programmes
  • Fax machine control
  • General Administration
  • Mail and Post


  • Answer the telephone
  • Take messages
  • Transfer calls
  • Refer queries / phone calls


  • Keep reception neat and tidy
  • Update the notice board outside reception
  • Ensure all displays / books in the Reception area are kept up to date
  • Greet, meet and refer visitors
  • Lock up and secure reception daily
  • Visitor access control
  • Delivery control of all incoming / outgoing items at Head Office

General Administration

  • Directors Diary
  • Fax and photocopy
  • Type
  • Control and distribution of the post / recording all incoming / outgoing post and faxes
  • Staff birthdays
  • Administrative support for the Executive Director / Programmes


  • Order of stationery
  • Source quotes
  • Maintain a system of stock control for ordering stationery, authorised orders and secure stock
  • Stock control


  • Distribute telephone print out monthly
  • Prepare private and business call analysis schedule monthly
  • Collect monies for private calls monthly


  • Produce tracker reports monthly
  • Update variance report on a monthly basis
  • Service maintenance of all vehicles
  • HO vehicle bookings
  • Comparison of driver monthly submissions and tracker reports
  • Reports to be submitted to Bookkeeper by the 10th of each month
  • File the reports away in each vehicle file
  • Maintain the vehicle approved drivers licence file

 Head Office

  • Liaise with plumber, electrician etc with regards to repairs, electricity faults i.e. general head office repairs
  • Administration
  • General typing and filing as and when required
  • Send faxes as and when required
  • Administer the finance department order book
  • General filing
  • Assistance of the asset registers


  • Communication skills in English, IsiZulu and Sesotho both written and verbal
  • IT skills
  • Telephonic manners and skills
  • Customer care understanding and the ability to manage and coordinate the front office Positive and friendly manner
  • Neat and well presented
  • Strong Inter Personal skills
  • Administration skills

To apply

Submit your application and CVs to

Application Deadline: Tuesday, 30 April, 2019